Access statement

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Access statement 2017-05-19T08:23:35+00:00

Accessibility at Panorama Guest House

Here at Panorama Guest House we believe that every guest should be made to feel as welcome as possible and to that end we have developed a programme to make our facilities accessible to a wide range of guests.

What has been done so far?

For our hearing impaired guests, all of the televisions in guest bedrooms and in the guest lounge can be programmed to show subtitles and special arrangements have been put in place in the event of a fire alarm.

Our room information and breakfast menu are available, on request, in large print format and Lynda is always on hand to assist with menu selection if required. We can also arrange translations of both of these into most languages and we do speak a smattering of French, Italian and German!

What are the physical limitations of Panorama Guest House?

Our house was built in the 1970’s and then extended in the 1980’s and the building has certain physical limitations that need to be taken into account when considering a stay.

Although there are no steps up from the car park into Reception, the corridor that leads from there into the rest of the guest house, and the bedroom doorways, are too narrow for wheelchair access. We do have four bedrooms on the ground floor and Room 1’s large en suite has been equipped with a spacious quadrant shower accessed by a small step and grab rails in the shower and next to the toilet.

There is no lift at Panorama Guest House, however the following description is intended to give an idea of the number of steps/stairs that a guest would need to negotiate:

  • Access from the car park and into the garden is level.
  • Access from ground floor Reception to the first floor guest rooms, breakfast room and guest lounge is by a flight of stairs which comprises 13 steps, configured in a dog leg staircase with a handrail on the right hand side. For those guests who book a room on the ground floor and cannot access the breakfast room, it may be possible to serve breakfast in their bedroom.
  • Luggage can be taken to your room for you.

Would like to know more?

If you have any questions about accessibility at Panorama Guest House, then please contact us by telephone on +44(0)1736 360798 or email us at stay@panoramaguesthouse.co.uk